Note: Please be on the look out for the shuttle as parking and traffic can restrict it from getting exactly at the Burger King.
Take Major Deegan or Bruckner Expressway to the Robert F. Kennedy Bridge. Once on the RFK Bridge continue towards Queens until the exit for Randall’s Island. Follow Bronx Shore Rd to Central Rd until destination.
Take the FDR and keep going in the left lane until exit 17 for Toll Bridge toward I-278/Bruckner Expy/Grand Central Pkwy. Continue on Robert F. Kennedy Bridge until the exit towards I-87 N and follow signs for Randall’s Island and follow Follow Bronx Shore Rd to Central Rd until destination.
Take Grand Central Parkway and continue on I-278 E. Take Exit 46 toward Manhattan/Randalls Is. Keep right, follow signs for Randalls-Wards Islands and merge onto Bronx Shore Rd. Turn on to Central Rd until the destination.
Get on the FDR Dr to Central Rd in Manhattan. Take the exit toward I-87 N from Robert F. Kennedy Bridge and continue on to Randall’s Island. Follow directions to Central Rd.
When can I enter the festival?
You can enter the festival on the listed date and time on the PDF with your tickets! Our admissions gates closes at 10pm.
Are door tickets available?
On non sold out days our box office will be open to sell everything but VIP tickets as those are limited per event day. During sold out days, door tickets will not be available.
Is there parking on Randall’s Island?
The physical location for the festival is 10 Central Road, New York, NY 10035. The path to the festival entrance is located between the Golf Center and Icahn Stadium.There are signs for Uber and Lyft located at the Icahn Stadium near the festival entrance.There is limited-paid parking operated by an outside New York City concessionaire. The $20 parking fee is the standard cost for large special events that are held at the Park. We cannot secure or guarantee parking beforehand. Please see our Getting There page for alternate transportation. **LuminoCity Festival is ADA accessible**
Where can I get the shuttle?
Shuttle Service information can be found on our page: Getting There
What to do with my Go City or New York Pass?
Pass holders should go to the box office to get scanned in first to claim a LuminoCity ticket which will grant them entrance to the festival.
What happens if the weather is bad?
LuminoCity is a rain or shine event! Our sculptures are built to withstand and shine through the rain. If extreme weather conditions occur, we will be informing all ticket holders through our mailing list (please sign up!), website, and social media of the proper steps. Be sure to check!
What is the difference between themed nights and regular nights?
The difference between regular nights and themed nights are the performances and encouraged dress code! For themed nights we will curate specific performances and music to help create the vibe while also encouraging visitors to participate by dressing to the theme! As for the other nights, we will still have live performances but they will be general performers from around NYC. The three light-art parks, holiday market, and workshops will be available all nights we are open!
Email
General Inquiries: Info@LuminoCityus.com
Customer Service Hours are M-F
(Please allow at least 2-3 business days for a response and please check our FAQ for a list of policies and common questions!)